Coronavirus Community Support Hub: East Riding

Coronavirus Community Support Hub: East Riding

Government emergency package: do not panic if you have a prepay gas / electricity meter

Published at 2:08 pm Thu Apr 9th, 2020

The government has launched an emergency package with energy suppliers to ensure you don't face any additional hardships in heating or lighting your home during Coronavirus.

The government has launched an emergency package with energy suppliers to ensure you don't face any additional hardships in heating or lighting your home during Coronavirus. 

Customers with prepayment meters who are self isolating or unable to leave their home can now speak to their supplier regarding options.  This may include: 

Someone being sent to top up your prepayment card or token 

Having funds added to your meter credit 

Having a preloaded gas or electricity card sent to you in the post 

For more information read more here